Evolution of Lean   Toyota Production System (TPS)  Developed in Japan following WWII (limited resources) Also known as Just-in-Time (JIT) manufacturing  Came to U.S.- 1981 at Kawasaki motorcycle plant in Lincoln, Nebraska   Lean Production   Term coined in late 1980s  Popularized in 1990s by Womack, Jones & Roos’ “The Machine That Changed the World” Lean Tenents  Create product/service value from customer perspective  Reduce waste – muda Identify, study, improve the value stream   Observe the process – gemba Ensure simple, smooth, error-free flow   Determine takt time Produce only what is pulled by customer  Use kanbans Strive for perfection Hold kaizen events, 5S, 5 Whyy Seven Forms of Waste  7 Forms of Waste  There are 7 Forms of Waste (see above).  pick one, connect it to a service and come up with a solution to eliminate the waste.         Provide an example