You need to provide 1 root cause of this situation and atleast 4-6 really good and relevant contributing factors to your main root cause and the recommendation or actions to be taken. You can support your recommendation with reference if you like. It’s 1000 words, so most of your words will be on the recommendation as you can give example, timeframe and staff position responsible for implementation. If ever you will support your recommendation with reference it needs to be APA7 and needs to be at least NSW policy if ever. and your reference needs to be from Australia. With the category section you just put X if you think its relevant to your root cause and contributing factor as shown in the example. I will provide the site as well for you to have an idea of the checklist flip chart.