Case Study: Implementation of a New Computer System
Assignment Overview
This assignment is intended to demonstrate your comprehension of the main principles of health
informatics, as well as the primary applications of health informatics in healthcare organizations.
For this assignment, you will read a case study that presents difficulties associated with implementing
a new computer system in a professional setting. Based on the scenario described in the case study
and assignment details, you will create a short PowerPoint presentation.
Assignment Details:
Perform the following tasks:
 Complete the reading assignment and the interactive lecture before attempting this
assignment.
 To complete this assignment:
o Review the case study and select one of the committee roles.
o Download the provided PowerPoint template to create a presentation that includes:
 Your selection as a member on the committee
 Identification one or more issues, related to your role on the committee
 Identification of probable cause(s) of identified issue(s)
 Proposed recommendations to resolve the identified issues
 Reference slide – list of academic references, using APA style
o Ensure to support the content of your slides with research from your text or the LRC.
o Your responses must have correct spelling and grammar.
o Check your assignment against against unintended plagiarism.
 Include the proper file naming convention:
o CMP105_wk2_assn_jsmith_mmddyyyy.
 Submit the Week 2 Assignment.
Grading:
Grading Criteria Points Possible Points Earned
Identified a role on the committee 20
Identified one or more issues of implementation 20
Identified probable cause(s) of the issue(s) 20
Identified proposed solutions or processes to
address the identified issues

20

Included rational or research for each proposed
solution

10
Reference slide, using APA format style 10
Total Points 100

CMP105: Week 2 Assignment Page 2
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 Case Study
Read the following case study
A good friend of yours is director of nursing at a 220-bed community hospital. Last year the hospital
merged with a much larger medical center. One of the upsides, as well as one of the challenges,
resulting from this change has been the rapid introduction of new computer systems. The goal is to
bring the hospital “up to speed” within 3 years. At present, the Computerized Physician Order Entry
(CPOE) is being implemented. The general medical and surgical units went live last month. The ICU,
pediatrics, and obstetrics units are scheduled to go live next month. The plan is to work out any kinks
or problems on the general units and then go live in the specialty units. Most of the physicians, nurse
practitioners, and physician assistants initially complained but are now becoming more comfortable
with the computers and are beginning to integrate the CPOE process into their daily routines. Several
physicians are now requesting the ability to enter orders from their offices and others are looking into
this option. However, three physicians have not commented during this process but are clearly
resisting. For example, after performing rounds and returning to their offices they called the unit with
verbal orders. After being counseled on this behavior, they began to write the orders on scraps of
paper and put these in the patient’s charts or leave them at the nurses’ station. When they were
informed that these were not “legal orders,” they began smuggling in order sheets from the non-
activated units. In addition, they have been coercing the staff nurses on the units to enter the orders
for them. This has taken two forms. Sometimes they sign in and then ask the nurses to enter the
orders. Other times they ask the nurses to put the orders in verbally and then they confirm the orders.
The nurses feel caught between the hospital’s goals and the need to maintain a good working
relationship with these physicians.
You suggest to your friend (director of nursing) to create an informal committee to review the issues
surrounding the CPOE implementation. The committee would determine methods to address these
issues, prior to implementing CPOE within the ICU, pediatrics, and obstetrics units. Your friend
appreciates the suggestion and forms a small committee with the following members:
 Taylor Terrific, RN – a nurse practitioner
 Dr. Dudley Do-Right – a physician who uses the CPOE system routinely and correctly
 Dr. Frank Burns – a physician who rarely, if ever, uses the CPOE system
The director of nursing asks each committee member to create a short PowerPoint presentation for
the committee. The presentation would identify issues that occurred during CPOE implementation,
identify potential causes of such issues, and list specific recommendations, based on strong rationale
and research, to resolve the identified issues prior to the next CPOE implementation. Each committee
member will have a unique perspective, based on their position (i.e., nurse, physician).

CMP105: Week 2 Assignment Page 3
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PowerPoint Presentation
Directions:
1. Review the case study and select one of the committee roles.
2. Download the PowerPoint template (Week 2 Assignment Template).
3. Select one of the following roles on the committee
 Taylor Terrific, RN – a nurse practitioner
 Dr. Dudley Do-Right – a physician who uses the CPOE system routinely and correctly
 Dr. Frank Burns – a physician who rarely, if ever, uses the CPOE system
4. Use the PowerPoint template to create slides that:
 Identify one or more issues, related to your role on the committee
 Identifies probable cause(s) of identified issue(s)
 States proposed solutions or processes to address the identified issues
 Solutions are supported by specific rational and research.
 Includes a reference slide – a list of academic references, using APA style
5. Ensure to support the content of your slides by the case study, research from your text, or the
LRC.
6. Your responses must have correct spelling and grammar.
7. Check your assignment against against unintended plagiarism.
8. Include the proper file naming convention:
 CMP105_wk2_assn_jsmith_mmddyyyy
9. Submit the Week 2 Assignment.

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